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In the event the accommodation booked or requested is not available; every effort will be made for an alternative in another accommodation of similar standard. (In case of the above hotel is not available, a similar one will be replaced).
| Cancellation Condition | Charged/Person |
| 20 days prior to departure date | -No Charge |
| 15-20 days prior to departure date | -15 % |
| 08-14 days prior to departure | -50 % |
| 03-07 days prior to departure | -75 % |
| 02 days or less prior to departure | -100% |
For each amendment made after a booking has been confirmed, an amendment fee of US$ 10 per person will be charged. An amendment fee does not constitute a transfer to another tour whereby an administration fee of US$10 per person will be levied in addition to the amendment fee.
Extension of stay/deviation may be permitted at the end of tour, subject to maximum validity and restrictions of air ticket, seat confirmation and availability of hotel prior to commencement of tour. It is the passenger's responsibility to hold firm confirmation for their return flight. When extension of stay /deviation cannot be confirmed three weeks prior to the group's departure date, passenger is deemed to be taking the original tour schedule. In the event that the original arrangement has been changed by the Company during the process, any extra cost will be borne by the passenger. Extension of stay/deviation will be at passengers own expenses & transfer to airport will not be provided. The air ticket issued is a special ticket, restricted to a specific airline only. It is non-negotiable, non-endorsable, non-refundable & non-redoubtable. Any alternation in routing or dates by passenger is solely at his/her own risk. The Company and its associated agents shall not be held responsible for any inconvenience caused & extra expense incurred. No refund will be made for any unused air ticket, accommodation, meals, or sightseeing in part or full.
Bank Transfer USD cash payment, please remit through. Please kindly note that 2% bank fee is applies and below is our bank detail:
ACLEDA Bank Plc. Head Office, Phnom Penh, Cambodia.
Beneficiary Customer: Nou Tat/Mr. (Managing Director)
Account No : 01000-13-59856-16
SWIFT CODE : ACLBKHPP
CHIPS UID : 415637
Note: The payment made by bank transfer is required to add 20USD/transaction on top of bill for bank commission fee in Cambodia.
Cambodia Angkor Travel and its associates act only as an agent for the transportation companies, hotels & other principals for the tour programs. They accept no responsibilities for injuries, damage, accident, loss, delay, theft, quarantine, customs regulation, strike, changes in itinerary, deportation or refusal of entry by Immigration Authorities resulting for improper travel documents, possession of unlawful items or irregularities that may be caused to person or property. Any losses & expenses are the responsibility of the passenger. All proper travel documentation is the sole responsibility for the passenger. The Company reserves the right to alter itineraries, travel arrangements, hotels reservations etc. If it is necessary or in the case of force major, the Company reserves the right to cancel any tour prior to date of departure for any reasons, including insufficient number of participants. Should this happen, the entire payment shall be refunded without further obligation on the part of The Company. The Company will recommend alternative tour, preferably to the same destination or other destinations. Should passenger decide not to accept the alternatives, all monies paid shall be refunded in full by The Company without further obligations. The Company also reserves the right to require any individual to withdraw from the tour if deemed his/her act of conduct is detrimental to or incompatible with the interest, harmony & welfare of other passengers and the tour as a whole. The company shall be under no further liability thereafter to any such person. No tour leaders/guides or other employees or agents of the Company or authorized to commit The Company to any liability whatsoever and The Company will not be bound by any statement or representation unless in writing and signed by a management executive of The Company reserves the right to take photographs & films for passenger while on tour with The Company to be used for brochures advertising or publicity material without obtaining any further consent from passenger.
Cambodia Angkor Travel employed more than 20 tour guides, all whom are officially licensed. They speak multi-lingual languages including (English, French, German, Spanish, Japanese, Chinese, Thai, Korean, Russian…etc). Excellent knowledge of Cambodia's cultures, arts and history and great care are of their value. They say "Clients are their King". This simple word reflects their philosophy of putting clients first.
| Tourist Visa | Validity | Business Visa | Validity |
|---|---|---|---|
| US$ 20 | One Month | US$ 25 | One Month |
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